Our All Star team are here to help.

Want to get off the bench and back in the game? Start with our FAQs for instant answers, or send us a message for real human help.

Start here

Most questions are already answered in our help centre — uniforms, refunds, fill-in players, and how team placement works.

Popular questions

Chat with the team

The fastest way to reach a real person. We can see your bookings, so there's no need to explain your whole situation from scratch.

Start a conversation

Melbourne time (AEST/AEDT)
Monday to Thursday: 11am–7pm
Friday and Sunday: 2pm–5pm
Saturday: closed

We do our best to reply within a couple of hours, and always within 1 business day.

Email us

Better for anything with attachments or a long history.

Already playing?

Message us in the app and we'll already have your game details.